You must call 000 urgently (or the Emergency Services Number). 

If you're dealing with an emergency or suspect any safety or medical issue exists, you should not hesitate.

During your first visit with a Member, we highly recommend discussing with any family members or next of kin, how they can be reached in an emergency. Many people keep lists of emergency numbers in the home. 

If you experience an emergency or incident during a visit, you'll need to contact Kynd to report this.